Privacy policy summary

Your privacy is important to us. This policy outlines what data quovariaxel collects, how it is used, and your rights as a user in the UK and beyond.

Information we collect

We collect personal and technical information directly from you and your usage of quovariaxel.

• Contact details you submit: name, email address, and phone for service fulfilment.
• Details from consultation requests or feedback for service improvement.
• Technical usage data, such as device or browser information, for security and analytics.
• Cookie and preference data (see cookie policy) for navigation and personalisation.

How we use your information

Your data is only processed for service delivery, site management, and regulatory requirements.

• To create and maintain your subscription account and provide support
• To manage booking and communication for advisory services
• For analytics to monitor service performance and improve your site experience
• To meet legal obligations for customer records and data security

Legal basis for processing

quovariaxel processes data based on regulatory requirements and your consent.

Processing is based on providing agreed services, complying with legal duties, and our legitimate interest in running a secure, reliable business. You may withdraw consent for non-essential uses anytime.

Sharing

Personal data is not sold or shared with unrelated third parties.

• Shared with trusted service providers for technical, storage, or support functions only on a need-to-know basis.
• Disclosed where required by law, regulation, or relevant authorities in the UK.
• Aggregated or anonymised data may be analysed for business purposes, but never linked back to individual users or clients.

Data security

We implement technical and organisational measures to protect all personal data, including encrypted storage, strict access controls, and regular review of internal security policies. Data is stored in accordance with UK and GDPR regulations and retained only as needed.

Your rights

You may access, update, or request deletion of your data at any time.

• Right to know what data we hold and how it is used
• Right to rectify any incorrect or outdated personal information
• Right to request erasure of your data (subject to legal retention)
• Right to object to or restrict certain data uses, including marketing

Cookies and preferences

Cookies help us improve your browsing experience. Manage preferences or read our Cookie Policy for further details.

Read Cookie Policy Read Cookie Policy

Contact details

For questions, concerns, or data requests, reach our privacy officer using the information below.

Policy changes and updates

We may change this policy to reflect regulatory updates or business practices. Please review it regularly.